Privacy Policy

Libra Labs LLC built the Pingdex app as a Commercial app. This SERVICE is provided by Libra Labs LLC and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. This policy applies to Pingdex web app, iOS app, Android app and browser extensions.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Pingdex unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Email Address, Avatar. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

In order to provide our products, Pingdex collects information that you share directly with us when you use our web app, extension, or Mobile Apps. Though you don’t have to, you can choose to provide your email and name to set up an account with us. Pingdex also collects technical information about your device and use of Pingdex to make sure that our products are working correctly. The information we collect is geared to providing Pingdex members with a better way to manage your call tool and to help us develop, improve, and market our services.

Link to privacy policy of third party service providers used by the app.

• Google Play Services
• Sentry
• Twilio

Libra Labs LLC. may create and sell anonymized and hashed lists of phone numbers and associated contact results from the use of our Service. This data will be fully anonymized and hashed in such a way that it cannot be tied back to individual users or the actual phone numbers. The purpose of this is to provide data brokers with insights into general contact trends without compromising user privacy or security. Furthermore, this practice helps protect users by ensuring data brokers have more accurate information about active numbers. This can reduce the likelihood of calls being made to inactive numbers, a practice that can lead to phone numbers being incorrectly flagged as spam if too many such calls are made. Therefore, this helps ensure a more efficient and accurate communication landscape for all. By using our Service, you acknowledge and consent to this use of your data. Please note, these terms apply unless otherwise specified in a separate contract or agreement between you and Libra Labs LLC. You have the right to opt out of this use of your data at any time by contacting us at [email protected].

Libra Labs LLC. does not sell or share any personal user information, such as phone numbers, email addresses, names, preferences, or other information, with any third parties.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2024-09-11

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].